Age policy and family guidance for Virgin Hotels New Orleans
Virgin Hotels New Orleans requires the primary reservation holder and person checking in to be at least 21 years old; the property welcomes families but occasionally runs adult‑only events and enforces 21+ access for some venues. Meals and drinks are not included in standard room rates — Commons Club, The Pool Club, and Funny Library are separate on‑site outlets.
In this guide
Age policy — who can book and check in
The hotel’s stated minimum age to make a reservation and to check in as the primary guest is 21 years old. If you are not 21 you cannot be listed as the main reservation holder or complete the check‑in process.
Front‑desk staff are available 24/7 for questions about guest eligibility and to note special arrangements on a reservation if needed.
- Minimum age to book/check in: 21 (primary guest)
- 24/7 front desk and concierge for questions
| Policy item | What it means |
|---|---|
| Minimum check‑in age | 21 for the primary reservation holder |
| Front desk hours | Open 24/7 for arrivals and questions |
Access to rooftop Pool Club and terrace
The Pool Club is on the 13th floor and includes a heated outdoor rooftop pool and terrace seating. Swimming is available daily for registered hotel guests; the pool is heated to 84°F.
Public access to the Pool Club bar begins in the afternoon and non‑hotel guests must be at least 21 to enter or purchase day‑pass access. The property also runs adults‑only events at times, so availability may vary.
- Pool location: 13th floor rooftop
- Pool temperature: 84°F (heated)
- Non‑hotel guest entry: 21+ for day passes / public access
| Item | Typical detail |
|---|---|
| Public bar access starts | Afternoon (daily) |
| Swimming hours (hotel guests) | Daily (hotel guest access) |
| Non‑hotel day passes | Available but restricted to 21+ |
Dining, drinking and venue age rules
On‑site outlets — Commons Club, The Pool Club, and Funny Library — operate separately from room rates; meals and drinks are charged a la carte. Commons Club serves breakfast, lunch and dinner on a published schedule, while Funny Library handles coffee and light bites.
The hotel’s dining and rooftop venues may restrict entry or service to guests 21+ for certain events or at certain times; check with the hotel or the restaurant when making reservations if age access is a concern.
- Commons Club: breakfast, lunch, dinner (reservations via OpenTable encouraged)
- Funny Library: coffee, pastries, light bites (morning/early afternoon hours)
- The Pool Club: rooftop bar and light bites; non‑guest access restricted to 21+
| Venue | Service / hours (typical) |
|---|---|
| Commons Club | Breakfast, lunch, dinner per posted schedule |
| Funny Library | Morning to early afternoon coffee and pastries |
| The Pool Club | Daytime pool + afternoon/evening bar service |
Rooms, suites and booking guidance
Virgin Hotels New Orleans uses a two‑chamber layout across Chambers and suites; room types include Chamber rooms and named suites such as Penthouse (Richard's Flat) and Suite (Crescent City Penthouse). Each room type has its own occupancy and bed configuration noted in the hotel’s room list.
When booking for a group or a celebration, remember the primary reservation holder must meet the 21+ rule. If you need adjoining or specific bed setups, confirm those details with the hotel at the time of booking.
- Rooms include Room, 1 King Bed (Chamber); Room, 1 Queen Bed (Chamber); Room, 2 Queen Beds (Chamber).
- Suite options include Grand Suite, City View (Chamber, Balcony), Penthouse (Richard's Flat), and Suite (Crescent City Penthouse).
- There are 238 Chambers across 14 floors, including multiple suite types.
| Room name (exact) | Beds (as listed) |
|---|---|
| Room, 1 King Bed (Chamber) | 1 King Bed |
| Room, 2 Queen Beds (Chamber) | 2 Queen Beds |
| Grand Suite, City View (Chamber, Balcony) | 1 King Bed |
Events, weddings and group stays — age considerations
Event spaces such as Dreamboat and The Manor are available for private functions; the hotel’s policies require the primary contact/lead booker for event blocks to meet the 21+ reservation rule. Event programming sometimes includes adults‑only components.
If you plan a wedding or larger gathering with a mix of ages, contact the hotel events team in advance to confirm which spaces and services will be accessible to all attendees and whether any age restrictions will apply on the day of the event.
- Dreamboat (rooftop indoor/outdoor adjacent to Pool Club) — capacity and availability vary; inquire about age restrictions.
- The Manor ballroom and other meeting rooms may be reserved for private functions; lead booker must be 21+.
- Ask the events team about private dining rooms (e.g., Commons Club Private Dining Room, Shag Room) when planning mixed‑age receptions.
| Venue | Notes |
|---|---|
| Dreamboat | Rooftop event space adjacent to Pool Club; check for any age restrictions |
| The Manor | Ballroom that can be split for smaller events; lead booker must be 21+ |
| Commons Club Private Dining Room | Seats up to six; private reservations available |
Practical tips for guests traveling with family
Although the hotel welcomes families, remember the primary reservation holder must be 21 to complete booking and check in. The hotel sometimes holds adults‑only events and enforces 21+ access to certain venues, so call ahead if you need uninterrupted access to all public areas during your stay.
Plan dining and pool time with the hotel’s hours and rules in mind: Commons Club and Funny Library have set service windows, and Pool Club public access typically opens in the afternoon with 21+ access for non‑registered visitors.
- If you want daytime rooftop access, prioritize booking rooms so guests can use the Pool Club as registered hotel guests.
- Confirm Commons Club hours and reserve a table if you have a group; reservations are available via OpenTable.
- If bringing pets, note the hotel allows up to two pets per room with a one‑time non‑refundable fee and provides basic pet amenities.
| Thing to check before you arrive | Why it matters |
|---|---|
| Whether any adult‑only event is scheduled | Could limit access to pool or rooftop spaces |
| Meal service hours for Commons Club and Funny Library | To plan breakfasts and group meals |
| Pet fee and allowance | Hotel permits up to two pets per room with a one‑time fee |
