Virgin Hotels New Orleans › FAQs
Know before you goVirgin Hotels New Orleans FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
9Where is Virgin Hotels New Orleans located?
Virgin Hotels New Orleans is at 550 Baronne St in the Warehouse District/Central Business District of New Orleans.
How many rooms does Virgin Hotels New Orleans have?
The property has 238 Chambers across 14 floors, including 11 suites and two Penthouse Suites.
Is Virgin Hotels New Orleans a smoke-free hotel?
Yes, Virgin Hotels New Orleans is 100% non-smoking throughout the property.
Does Virgin Hotels New Orleans offer free Wi‑Fi?
Yes, complimentary Wi‑Fi is available throughout the property with no extra charge for bandwidth.
Does Virgin Hotels New Orleans have a spa or sauna?
No, Virgin Hotels New Orleans does not operate an on-site spa or sauna.
Is parking available at Virgin Hotels New Orleans?
Valet parking is available 24/7 through the front driveway for a nightly fee; there is no free self-parking option.
Is Virgin Hotels New Orleans pet-friendly?
Yes, the hotel allows up to two pets per room for a one-time non-refundable pet fee and provides dog beds, bowls, and a branded bandana.
What are the front desk hours at Virgin Hotels New Orleans?
Front desk service and concierge are available 24/7.
Does Virgin Hotels New Orleans have on-site dining?
Yes—Commons Club (breakfast, lunch, dinner), The Pool Club (rooftop bar and light bites), and Funny Library Coffee Shop (coffee and pastries) are on site.
Age policy & families
8What is the minimum age to book and check in at Virgin Hotels New Orleans?
The primary reservation holder and check-in guest must be at least 21 years old.
Does Virgin Hotels New Orleans ever host adult-only events?
Yes, the property periodically hosts adult-only events, so guests should call ahead to confirm which amenities will be available during their dates.
Is there an age restriction to access The Pool Club at Virgin Hotels New Orleans?
Non-hotel guests must be 21 or older to access The Pool Club; the rooftop pool is open daily for registered hotel guests.
Can a guest under 21 be listed on a reservation at Virgin Hotels New Orleans?
A guest under 21 can be included on a reservation, but the primary reservation holder who checks in must be at least 21.
Should I call Virgin Hotels New Orleans before booking if I'm bringing a group that includes younger attendees?
Yes—because the hotel sometimes schedules adult-only events, calling ahead is recommended to confirm amenity availability for your stay.
Are there any areas of Virgin Hotels New Orleans with age-restricted access?
Yes—the rooftop Pool Club restricts non-hotel-guest access to those 21 and older and the property hosts occasional adults-only programming.
Does the minimum check-in age at Virgin Hotels New Orleans apply to group or block bookings?
Yes—the policy that the primary reservation holder must be 21 or older applies to reservations and room blocks.
Who can I contact with questions about the hotel's age policy?
Contact BookResorts agents 24/7 at +1 (888) 605-1350 or the hotel directly to confirm age-related questions.
Check-in & hotel policies
9What time is check-in and check-out at Virgin Hotels New Orleans?
Check-in begins at 4:00 PM with a check-in window running until midnight; check-out is by 11:00 AM.
What should I do if I arrive after midnight at Virgin Hotels New Orleans?
If you expect to arrive after midnight, contact the property in advance so the hotel can note your late arrival.
What payment types does Virgin Hotels New Orleans accept?
The hotel accepts major credit cards including Mastercard, Visa, American Express, Discover, Diners Club, JCB, and cash.
Is there a fee for valet parking at Virgin Hotels New Orleans?
Yes, covered valet parking is available for a nightly fee; in/out privileges are included.
Does Virgin Hotels New Orleans charge for fitness center access?
No, the fitness center is complimentary and accessible 24/7 with a room key.
Is the rooftop pool always open?
The rooftop pool is open daily for hotel guests; swimming hours end in the evening and public access to the Pool Club begins in the afternoon.
Is Virgin Hotels New Orleans wheelchair accessible?
The property offers a range of accessibility features including wheelchair-accessible paths, an accessible registration desk, and a wheelchair-accessible pool design.
Does the hotel provide concierge and ticket assistance?
Yes, the 24/7 front desk and concierge team can assist with local recommendations, tickets, and tours.
Does Virgin Hotels New Orleans have a smoking policy?
Virgin Hotels New Orleans is entirely non-smoking.
Rooms & suites overview
9What is a Chamber at Virgin Hotels New Orleans?
Chambers use a two-chamber design that separates the sleeping area from a dressing and lounge space for added privacy.
Which room types are available at Virgin Hotels New Orleans?
Room types include Room, 1 King Bed (Chamber); Room, 1 Queen Bed (Chamber); Room, 2 Queen Beds (Chamber); several City View and Balcony Grand Suites; plus Penthouse (Richard's Flat) and Suite (Crescent City Penthouse).
How many suites does Virgin Hotels New Orleans have?
The hotel includes 11 suites and two Penthouse Suites among its total of 238 Chambers.
Do rooms at Virgin Hotels New Orleans include free Wi‑Fi?
Yes, every Chamber and suite includes complimentary Wi‑Fi throughout the property.
Are there rooms with city views at Virgin Hotels New Orleans?
Yes, several room types are listed with City View, including Room, 1 King Bed, City View (Chamber) and multiple Grand Suite City View options.
What are the bed configurations in the Rooms at Virgin Hotels New Orleans?
Room options include 1 King Bed, 1 Queen Bed, and 2 Queen Beds depending on the Chamber type selected.
Can I book the Penthouse at Virgin Hotels New Orleans?
Yes—the property offers two Penthouse Suites, including Penthouse (Richard's Flat), which are bookable through the hotel's reservation channels.
Are the suites at Virgin Hotels New Orleans different from standard Chambers?
Yes—suites and Penthouses follow the brand’s two-chamber layout but offer larger square footage and additional features such as balconies or expanded living spaces on select categories.
Is housekeeping included in my stay at Virgin Hotels New Orleans?
Daily housekeeping is standard at the property; for specific service options or schedules, contact the front desk or concierge.
Room by room
111Room, 1 King Bed (Chamber)
What does the Room, 1 King Bed (Chamber) look out on?
This Chamber has views over the Warehouse District , so you wake up in the middle of the city. Virgin Hotels New Orleans is at 550 Baronne Street, a short walk from Lafayette Square and steps from the St. Charles streetcar line.
How is the bed set up and who does this room sleep comfortably?
The Chamber has one king bed and sleeps up to 2 guests , which makes it a natural fit for couples or solo travelers. The bed is dressed in premium, hypo-allergenic bedding, and blackout drapes and turndown service help with a restful night. The primary guest must be over 21 to reserve and check in.
How big is the Chamber and how is it laid out?
The room measures 300 sq. ft. Virgin Hotels New Orleans designs its rooms in a two-chamber style, with a separate sleeping area and a dressing and lounge area, so the space works for two guests.
What is the bathroom like?
The private bathroom has a rainfall showerhead with a bathtub or shower, plus bathrobes, free toiletries including shampoo and soap, and a hair dryer.
What comes with the room for food, drink and entertainment?
You get a 55-inch smart TV with cable channels , a minibar and mini-fridge , a coffee and tea maker with an electric kettle, and champagne service for special occasions. Room service runs limited hours and includes a late-night menu. Free WiFi covers the whole property.
Does the Chamber have accessibility features?
Yes. The room offers Braille and raised signage, lever door handles, a closed-captioned TV, and doorbell and phone notification .
What can I use around the hotel during my stay?
Hotel guests can swim at the 13th-floor rooftop Pool Club , an outdoor pool heated to 84°F. Swimming runs daily until 8pm, and the bar and terrace have skyline views. The fitness room is complimentary and open 24/7 with a room key and has Technogym equipment. The hotel has no spa or sauna.
Where can I eat and drink without leaving the hotel?
Commons Club serves American and Southern cooking with live music, and dinner is daily from 5pm to 10pm. The Funny Library Coffee Shop on the ground floor opens at 7am with La Colombe coffee and pastries. The Pool Club has cocktails and light bites. Cooked-to-order breakfast is not automatically included in the room rate, and costs roughly $15 to $25 per person.
How walkable is the location, and what should I know about getting here and parking?
The Warehouse District location puts the French Quarter about 15 minutes away on foot , Bourbon Street within 10 minutes, and the National WWII Museum about 10 minutes. From the airport, tell your driver 550 Baronne Street , which is roughly a 20 to 30 minute ride. Valet parking is $55 per night plus tax, and there is no free self-parking. Check-in starts at 4:00 PM and check-out is by 11:00 AM.
Room, 1 Queen Bed (Chamber)
What is the Room, 1 Queen Bed (Chamber) at Virgin Hotels New Orleans like?
It is a 418 sq. ft. Chamber with city views. The hotel's two-chamber design gives you a separate sleeping area and a dressing and lounge area . Blackout drapes, climate-controlled air and heating, and premium hypo-allergenic bedding keep the room restful.
How many guests does this Chamber sleep, and what is the bed setup?
The room has one queen bed and sleeps two guests . That makes it a natural fit for a couple or two friends travelling together. The bed is made up with premium, hypo-allergenic bedding, and turndown service is offered.
What is the bathroom like?
The private bathroom has a bathtub or shower with a rainfall showerhead . It is stocked with free toiletries including shampoo and soap, and it also has bathrobes and a hair dryer.
What technology and in-room extras can I expect?
The room has a 55-inch smart TV with cable channels and free WiFi . For drinks there is a coffee and tea maker with an electric kettle, plus a mini-fridge and minibar. Champagne service is available, and room service runs limited hours with a late-night menu. The front desk is staffed around the clock.
Are there accessibility features in this room?
Yes. The room has Braille and raised signage , closed-captioned TV, doorbell and phone notification , and lever door handles.
What can I use at the hotel during my stay, and are there extra charges?
Hotel guests can swim daily in the 13th-floor rooftop Pool Club , an outdoor pool heated to 84°F. They also get the complimentary fitness room , open 24/7 with a room key and equipped with Technogym machines. WiFi is free throughout the property. Breakfast is not automatically included in the room rate. You can eat at Commons Club or pick up coffee and pastries at the ground-floor Funny Library Coffee Shop.
Is there a spa or sauna, and what are the pool hours?
The hotel has no spa or sauna . Its pool is an outdoor rooftop pool , and swimming runs daily from 10am to 8pm. The Pool Club bar and terrace stay open later with skyline views, so evenings can be spent there.
Where is Virgin Hotels New Orleans, and what can I walk to?
The hotel is at 550 Baronne St in the Warehouse District. The National WWII Museum is about a 10-minute walk away. Bourbon Street is also within about 10 minutes on foot, and the French Quarter is roughly 15 minutes away. The St. Charles streetcar line is steps from the hotel, and Harrah's Casino is about a 5-minute walk.
How do I get here from the airport, and what about parking?
From Louis Armstrong New Orleans International Airport (MSY), simply tell your taxi or rideshare driver you are going to 550 Baronne Street . It is roughly a 20 to 30 minute ride. If you are driving, the hotel offers covered valet parking at $55 per night plus tax , with in and out privileges. There is no free self-parking.
What should I know before booking about check-in, age and pets?
Check-in starts at 4:00 PM and check-out is by 11:00 AM . The primary guest must be 21 or older . The hotel is 100% non-smoking. It is also pet-friendly , with up to two pets per room and a one-time $100 non-refundable pet fee per stay.
Room, 2 Queen Beds (Chamber)
What does the Room, 2 Queen Beds (Chamber) look out on?
This Chamber has views over the Warehouse District . Virgin Hotels New Orleans is at 550 Baronne Street, about a 15-minute walk from the French Quarter and steps from the St. Charles streetcar line.
How are the beds arranged and how many guests does this Chamber sleep?
The room has 2 Queen Beds and sleeps up to 4 guests in 354 sq. ft. It works well for friends or colleagues travelling together, or for couples who want extra room. Premium, hypo-allergenic bedding and blackout drapes help with sleep. The primary guest checking in must be over 21.
Does the Chamber have a balcony or outdoor space?
The outdoor space at Virgin Hotels New Orleans is the 13th-floor Pool Club , a rooftop pool, bar and terrace with skyline views. The outdoor-only pool is heated to 84°F . Swimming runs daily from 10am to 8pm for hotel guests, and the Pool Club serves cocktails, beer, wine and light bites.
What is the bathroom like?
The Chamber has a private bathroom with a rainfall showerhead and a bathtub or shower option. It comes stocked with bathrobes, a hair dryer, shampoo, soap and complimentary toiletries.
What in-room comforts and services come with this Chamber?
You get a 55-inch smart TV with cable channels , free WiFi , a coffee/tea maker with electric kettle, a mini-fridge and a minibar. Room service runs during limited hours with a late-night menu, and champagne service is available on request. Turndown service is provided each evening. Guests can also use the complimentary 24/7 fitness room with their room key.
Does the room have accessibility features?
Yes. The Chamber offers Braille and raised signage, closed-captioned TV, doorbell and phone notification, and lever door handles . The front desk is staffed 24/7 if you need anything arranged.
What are check-in, check-out and parking arrangements?
Check-in starts at 4:00 PM and runs until midnight. If you will arrive after midnight, contact the hotel in advance. Check-out is by 11:00 AM . Parking is covered valet only, at $55 per night plus tax , with in/out privileges. There is no free self-parking.
How easy is it to reach the hotel and explore from the Warehouse District?
From Louis Armstrong New Orleans International Airport (MSY), tell your taxi or rideshare driver 550 Baronne Street . The ride is roughly 20-30 minutes . On foot, Harrah's Casino and Lafayette Square are about 5 minutes away. Bourbon Street and the National WWII Museum are each about 10 minutes, and the Ogden Museum of Southern Art is about 10 minutes.
Grand Suite, City View (Chamber, Balcony)
What does the Grand Suite, City View at Virgin Hotels New Orleans look out on?
This suite faces the city, with skyline views over the Warehouse District . Floor-to-ceiling windows frame the scene, and blackout drapes let you darken the room when it is time to sleep. The category also includes a balcony.
How big is the Grand Suite, City View, and how is it laid out?
The suite measures 576 sq. ft. and has one bedroom. It follows the hotel's two-chamber design, with a separate sleeping area and a lounge area, so you can unwind without sharing space with the bed.
What bed does the Grand Suite, City View have, and how many guests does it sleep?
The suite has 1 king bed and sleeps 2 guests . The bedding is premium and hypo-allergenic, and turndown service is part of the stay. It suits couples or two guests travelling together.
What is the bathroom like?
The bathroom is private and has a bathtub or shower with a rainfall showerhead . It also has a height-adjustable showerhead option, bathrobes, a hair dryer and free toiletries such as shampoo and soap.
Does the suite have accessibility features?
Yes. The suite includes wheelchair-width doorways, lever door handles, a grab bar near the toilet and a height-adjustable showerhead . It also has Braille/raised signage, closed-captioned TV, and doorbell and phone notification.
What is included in the room, and is breakfast part of the rate?
You get a 55-inch smart TV with cable channels , in-room coffee, champagne service, climate control and free WiFi throughout the hotel. The 24/7 fitness room is complimentary with your room key. Cooked-to-order breakfast is not automatically included and costs roughly $15 to $25 per person. The Funny Library Coffee Shop on the ground floor serves La Colombe coffee and pastries.
Can I use the rooftop pool, and where can I eat and drink?
Hotel guests can use The Pool Club on the 13th floor . It is an outdoor rooftop pool heated to 84°F, with swimming daily from 10am to 8pm. The rooftop bar serves cocktails, beer, wine and light bites. Downstairs, Commons Club serves American and Southern cuisine with live music. It is open for dinner daily, and reservations through OpenTable are encouraged. There is no spa or sauna on site.
How far is the hotel from the French Quarter and the main sights?
Virgin Hotels New Orleans is at 550 Baronne Street in the Warehouse District. The French Quarter is about a 15-minute walk away, and the St. Charles streetcar line is steps from the hotel. The National WWII Museum is about a 10-minute walk, and Harrah's Casino is about 5 minutes on foot. Lafayette Square Park is roughly 5 minutes away.
What should I know about arrival, parking and getting here from the airport?
Check-in starts at 4:00 PM and runs until midnight, and check-out is by 11:00 AM. The front desk is staffed 24/7, and guests must be 21 or older to check in. Parking is covered valet only at $55 per night plus tax , with in/out privileges. From Louis Armstrong International Airport (MSY), tell your taxi or rideshare driver you are going to 550 Baronne Street. The ride is about 15 miles and takes 20 to 30 minutes.
Grand Suite, Balcony (Chamber)
Does the Grand Suite, Balcony at Virgin Hotels New Orleans have its own outdoor space?
Yes. The suite has a private balcony with city views , a quiet spot for fresh air above the Warehouse District at 550 Baronne Street.
How big is the Grand Suite, Balcony and how are the beds arranged?
The suite measures 576 sq. ft. and has one bedroom with 1 king bed , dressed in premium, hypo-allergenic bedding and sleeping 2 guests . Blackout drapes help with sleep, and nightly turndown service is included.
What is the bathroom like?
The private bathroom has a bathtub or shower with a rainfall showerhead , plus bathrobes, free toiletries including shampoo and soap, and a hair dryer.
What can I have in the room for food and drink?
The suite has a minibar and mini-fridge , an electric kettle and coffee/tea maker , and champagne service on request. Room service runs during limited hours and includes a late-night menu.
Is the suite suitable for guests with accessibility needs?
It offers lever door handles, Braille/raised signage, a closed-captioned TV, and doorbell and phone notification . These features support guests with mobility or sensory needs.
What entertainment and connectivity does the suite have?
You get a 55-inch smart TV with cable channels and free WiFi . The hotel provides free WiFi throughout the property with no extra charge for bandwidth.
Where can I swim, eat and work out during my stay?
The 13th-floor rooftop Pool Club is outdoor-only and heated to 84°F. Hotel guests can swim daily from 10am to 8pm. Downstairs, Commons Club serves American/Southern cuisine with live music, and The Funny Library Coffee Shop pours La Colombe coffee. The fitness room is complimentary and open 24/7 with your room key.
How walkable is the hotel to New Orleans sights?
The hotel is steps from the St. Charles streetcar line . It is about a 10-minute walk to Bourbon Street and the National WWII Museum, and about 15 minutes to the French Quarter. Lafayette Square Park and Harrah's Casino are roughly 5 minutes away on foot.
What should I know about arrival, parking and age requirements?
Check-in starts at 4:00 PM and check-out is by 11:00 AM , with the front desk open 24/7. The primary guest must be over 21. Valet parking is $55 per night plus tax with in/out privileges. From MSY airport, tell your driver you're heading to 550 Baronne Street , a ride of about 20-30 minutes.
Room, 1 King Bed, City View (Chamber)
What does the City View room at Virgin Hotels New Orleans look out on?
This Chamber looks out over the city from the Warehouse District, at 550 Baronne Street. Expect sweeping city panoramas rather than a garden or water outlook. Blackout drapes let you darken the room when you want to sleep in.
How are the beds arranged, and how many guests does the room sleep?
The room is offered with 1 King or 2 Queen Beds and sleeps up to 4 guests . The king suits couples and solo travellers. The two queens work well for friends or colleagues sharing. Both setups use premium, hypo-allergenic bedding.
How big is the Chamber, and how is it laid out?
The room measures 305 sq. ft. Virgin Hotels New Orleans designs its Chambers with a separate sleeping area and a dressing and lounge area, so you have somewhere to get ready or unwind apart from the bed.
What is the bathroom like?
The private bathroom has a bathtub or shower with a rainfall showerhead. It also has bathrobes, free toiletries including shampoo and soap, and a hair dryer.
What comes with the room besides the bed?
You get a 55-inch smart TV with cable channels , a coffee/tea maker with electric kettle, a mini-fridge and a stocked minibar. Room service runs during limited hours and has a late-night menu. WiFi is free throughout the hotel, and turndown service is part of the stay. Champagne service can be arranged for celebrations.
Does the room have accessibility features?
Yes. The Chamber has Braille and raised signage, a closed captioned TV, lever door handles and doorbell and phone notification options.
Is there outdoor space or a pool for guests?
The hotel's Pool Club is on the 13th floor , an outdoor rooftop pool heated to 84°F with a terrace, bar and skyline views. It is open daily to hotel guests, and swimming runs 10am to 8pm. The hotel has no spa or sauna, but the complimentary fitness room with Technogym equipment is open 24/7 with your room key.
Where can I eat and drink, and is breakfast included?
On site you will find Commons Club for American and Southern cooking with live music, The Pool Club for rooftop cocktails and light bites, and The Funny Library Coffee Shop on the ground floor for La Colombe coffee and pastries. Cooked-to-order breakfast is not automatically included in the room rate. It typically costs about $15 to $25 per person.
How walkable is the hotel for sightseeing?
The Warehouse District location is easy to explore on foot. Harrah's and Lafayette Square are about 5 minutes away , and the National WWII Museum and Ogden Museum of Southern Art are roughly 10 minutes away. The French Quarter is about a 15-minute walk, and the St. Charles streetcar line is close by. Arriving from Louis Armstrong International (MSY) takes around 20 to 30 minutes by taxi or rideshare.
What should I know before booking?
Guests must be over 21 to reserve and check in. Check-in runs from 4:00 PM to midnight and check-out is by 11:00 AM, and the front desk is staffed 24/7. Valet parking is $55 per night plus tax , as there is no self-parking. The hotel is 100% non-smoking. Pets are welcome for a one-time $100 fee.
Room, 2 Queen Beds, City View (Chamber)
What does the City View Chamber with 2 Queen Beds look out on?
This room looks out over the city from the Warehouse District , a neighborhood known for its boutique-hotel charm. Virgin Hotels New Orleans sits at 550 Baronne Street, so you are in the middle of the action, with the St. Charles streetcar line steps away.
How are the beds arranged and how many guests does the room sleep?
The room has 2 Queen Beds and sleeps up to 4 guests . The beds are dressed in premium, hypo-allergenic bedding. It suits friends traveling together or two couples sharing a room, and turndown service is included.
How big is the room and how is it laid out?
The Chamber measures 361 sq. ft. Virgin Hotels New Orleans uses a two-chamber design, with the sleeping area kept separate from a dressing and lounge area. Blackout drapes and climate-controlled heating and air conditioning help you rest well.
What is the bathroom like?
The private bathroom has a rainfall showerhead with a bathtub or shower, and bathrobes are provided. You also get free toiletries including shampoo and soap, plus a hair dryer.
What is in the room for entertainment, coffee and snacks?
You get a 55-inch smart TV with cable channels , a coffee/tea maker with an electric kettle, and a mini-fridge and minibar. Champagne service can be arranged. Room service runs limited hours and includes a late-night menu. WiFi is free throughout the property .
Does the room have accessibility features?
Yes. The room offers Braille and raised signage, closed-captioned TV, doorbell and phone notification, and lever door handles .
What time are check-in and check-out, and is there an age requirement?
Check-in starts at 4:00 PM and runs until midnight. Check-out is by 11:00 AM . The front desk is staffed around the clock. The primary guest must be over 21 to reserve and check in. If you will arrive after midnight, contact the hotel in advance.
Can I use the rooftop pool and fitness room during my stay?
Yes. Hotel guests can use the 13th-floor rooftop Pool Club daily. The outdoor pool is heated to 84°F, and swimming runs 10am to 8pm. The fitness room has Technogym equipment, is complimentary, and is open 24/7 with your room key. The hotel does not have a spa or sauna.
Where can I eat and drink at the hotel?
Commons Club serves American and Southern cuisine with live music, and reservations are encouraged. The Funny Library Coffee Shop on the ground floor serves La Colombe coffee and pastries. The Pool Club has cocktails and light bites on the roof. Cooked-to-order breakfast is not automatically included in the room rate.
How do I get here, and what is there to walk to?
From MSY, tell your driver 550 Baronne Street . The ride is about 20 to 30 minutes. Valet parking is $55 per night plus tax, with in and out privileges. On foot, Harrah's Casino is about 5 minutes away and the National WWII Museum about 10. Bourbon Street is within a 10-minute walk, and the French Quarter is about 15 minutes away.
Grand Suite, Balcony, City View (Chamber)
What does the Grand Suite with Balcony at Virgin Hotels New Orleans look out on?
The suite has a private balcony with city views . The hotel is at 550 Baronne Street in the Warehouse District, so the outlook is over the downtown skyline. Blackout drapes keep the room dark and restful at night.
How big is the Grand Suite and how is it laid out?
The suite measures 576 sq. ft. It follows Virgin's two-chamber design, with a separate sleeping area and a dressing/lounge area . You can unwind or get ready without leaving the sleeping area.
What is the bed setup, and how many guests does the room sleep?
The room has 1 king bed with premium, hypo-allergenic bedding and sleeps 2 guests . It is built for couples or two travellers who want more space than a standard chamber. Turndown service is part of the stay.
What is the bathroom like?
The private bathroom has a bathtub or shower with a rainfall showerhead . It comes with bathrobes, free toiletries including shampoo and soap, and a hair dryer.
What in-room comforts come with the suite?
You get a 55-inch smart TV with cable channels and a coffee/tea maker with an electric kettle . There is also a mini-fridge, a minibar and occasional champagne service. Free WiFi covers the whole property, and room service runs during limited hours with a late-night menu. Air conditioning and heating are climate-controlled.
What else is included for hotel guests?
Guests have a complimentary fitness room open 24/7 with a room key. It has Technogym equipment. Hotel guests can also swim in the heated outdoor rooftop pool on the 13th floor, kept at 84°F. Swimming runs daily until 8pm, and the Pool Club is open to hotel guests every day. The front desk is staffed around the clock.
Where can I eat and drink without leaving the hotel?
Commons Club is the main restaurant and bar, serving American/Southern cooking with live music. It is open for dinner daily and has a Monday-Friday happy hour. The Pool Club on the 13th floor serves cocktails, beer, wine and light bites with skyline views. The Funny Library Coffee Shop on the ground floor serves La Colombe coffee and pastries. Reservations for Commons Club are encouraged.
How walkable is the hotel for sightseeing?
The hotel is steps from the St. Charles streetcar line and about a 15-minute walk from the French Quarter . Bourbon Street is within 10 minutes on foot. Lafayette Square is about 5 minutes away, and the National WWII Museum and the Ogden Museum of Southern Art are each about 10 minutes. From Louis Armstrong New Orleans International Airport (MSY), a taxi or rideshare to 550 Baronne Street takes roughly 20-30 minutes.
What should I know about check-in, age requirements and parking?
Check-in starts at 4:00 PM and check-out is by 11:00 AM. The primary guest must be over 21 to reserve and check in. The hotel is 100% non-smoking. Parking is covered valet only , at $55 per night plus tax with in/out privileges. Breakfast is not automatically included in the room rate.
Does the suite have accessibility features?
Yes. The suite has Braille/raised signage, a closed captioned TV, doorbell and phone notification, and lever door handles .
Room, City View (Rooftop Chamber)
What will I see from the Rooftop Chamber City View at Virgin Hotels New Orleans?
This room looks out over the city from the hotel at 550 Baronne Street, in the Warehouse District . Expansive city views are the draw, and blackout drapes let you keep the room dark when you want to sleep in.
How are the beds arranged, and who does the room suit?
The room has 1 king bed and sleeps 2 guests . At 244 sq. ft., it suits couples or solo travelers. The bed has premium, hypo-allergenic bedding, and turndown service is part of the stay.
What is the bathroom like?
The room has a private bathroom with a rainfall showerhead , a bathtub or shower, bathrobes, a hair dryer, and free toiletries including shampoo and soap.
What can I eat and drink without leaving the room?
The room has a minibar and mini-fridge , a coffee/tea maker and electric kettle , and limited-hours room service with a late-night menu . Champagne service is available for special occasions. Cooked-to-order breakfast is not automatically included in the room rate and typically runs about $15 to $25 per person. Commons Club, The Pool Club and The Funny Library Coffee Shop are all on site.
What entertainment and connectivity does the room offer?
You get a 55-inch smart TV with cable channels , and free WiFi is provided throughout the property with no extra charge for bandwidth.
Does the room have accessibility features?
Yes. The room offers Braille/raised signage, closed captioned TV, doorbell and phone notification, and lever door handles to support easier use for guests with mobility or sensory needs.
What can I use around the hotel during my stay?
Hotel guests can use the 13th-floor rooftop Pool Club , an outdoor pool heated to 84°F, with swimming daily from 10am to 8pm. The fitness room is complimentary and open 24/7 with your room key, with Technogym equipment. The hotel has no spa or sauna.
What are check-in times and age requirements?
Check-in starts at 4:00 PM and check-out is by 11:00 AM . The front desk is staffed 24/7. If you plan to arrive after midnight, contact the hotel in advance. The primary guest must be over 21 to reserve and check in, and the hotel is 100% non-smoking.
How do I get here, and what is within walking distance?
From Louis Armstrong New Orleans International Airport (MSY), a taxi or rideshare takes about 20-30 minutes . Just tell the driver you are going to 550 Baronne Street . Valet parking is available 24/7 at $55 per night plus tax, with in/out privileges. On foot, Harrah's Casino and Lafayette Square are about 5 minutes away, and the National WWII Museum , Ogden Museum and Bourbon Street are about 10 minutes away. The French Quarter is a 15-minute walk, and the St. Charles streetcar line is steps from the hotel.
Room, City View
What does the Room, City View at Virgin Hotels New Orleans look out on?
This room faces the city , so you wake up to the pulse of New Orleans. The hotel is at 550 Baronne Street in the Warehouse District , a short walk from Lafayette Square and the St. Charles streetcar line.
How are the beds arranged, and how many guests does the room sleep?
The room has two queen beds and sleeps up to four guests . That suits two couples or a group of friends sharing. Premium, hypo-allergenic bedding and blackout drapes help everyone sleep well.
How big is the Room, City View?
The room measures 353 sq. ft. It is climate-controlled for heating and cooling, with furnishings arranged so you can relax or get ready for the day.
What is the bathroom like?
It is a private bathroom with a bathtub or shower and a rainfall showerhead . You also get bathrobes, a hair dryer, and complimentary shampoo and soap.
What in-room comforts can I expect?
Expect a 55-inch smart TV with cable channels and closed captioning, a coffee/tea maker with an electric kettle , a minibar and a mini-fridge. Champagne service can be arranged for a celebration. Room service runs during limited hours and includes a late-night menu, and nightly turndown is part of the stay.
Can guests use the rooftop pool, and what else is on site?
Yes. The Pool Club on the 13th floor is open daily to hotel guests. It is an outdoor rooftop pool heated to 84°F, with swimming from 10am to 8pm. The hotel also has a complimentary 24/7 fitness room with Technogym equipment. It does not have a spa or sauna.
Where can I eat and drink without leaving the hotel?
Commons Club serves American and Southern cuisine with live music, and reservations are encouraged through OpenTable. The Funny Library Coffee Shop on the ground floor pours La Colombe coffee with pastries and light bites. The Pool Club has cocktails and light bites on the roof. Cooked-to-order breakfast is not automatically included in the room rate.
How walkable is the hotel for exploring New Orleans?
The location is very walkable. Harrah's Casino is about 5 minutes away on foot , and Bourbon Street and the National WWII Museum are about 10 minutes away. The French Quarter is roughly 15 minutes' walk away, and the St. Charles streetcar line is steps from the hotel.
What should I know about check-in, parking and getting here?
Check-in starts at 4:00 PM and check-out is by 11:00 AM. The primary guest must be 21 or older . The front desk is staffed 24/7. Valet parking is $55 per night plus tax , and there is no free self-parking. From Louis Armstrong International Airport (MSY), a taxi or rideshare to 550 Baronne Street takes about 20 to 30 minutes.
Penthouse (Richard's Flat)
How is Richard's Flat laid out at Virgin Hotels New Orleans?
Richard's Flat is a 1096 sq. ft. penthouse built on the hotel's two-chamber design, with a separate sleeping area and dressing/lounge area . You can unwind in one space while the bedroom stays calm and private.
What bed does the Richard's Flat penthouse have, and how many guests does it sleep?
The penthouse has one king bed and sleeps two guests . The bed is dressed in premium, hypo-allergenic bedding, and turndown service is part of the stay. Blackout drapes help with sleeping in after a late night out.
What is the bathroom like in this penthouse?
The private bathroom has a bathtub or shower with a rainfall showerhead . It also comes with bathrobes, free toiletries including shampoo and soap, a hair dryer and toilet paper.
What can I eat and drink without leaving the room?
The suite has a minibar, a wet bar and a mini-fridge , plus champagne service . A coffee/tea maker and electric kettle are in the room. Room service runs limited hours and includes a late-night menu.
Can I use the rooftop pool when staying in Richard's Flat?
Yes. The Pool Club on the 13th floor is open daily to hotel guests. It is an outdoor rooftop pool, heated to 84°F, and swimming runs from 10am to 8pm. The rooftop bar and terrace give skyline views, with light bites from the Pool Club kitchen from 11am to 9pm.
Is Richard's Flat accessible for guests who need extra support?
The penthouse has Braille and raised signage, lever door handles, doorbell and phone notification , and closed-captioned TV. The front desk is staffed 24/7 if you need anything arranged.
Where is Virgin Hotels New Orleans, and what can I walk to?
The hotel is at 550 Baronne St in the Warehouse District. Lafayette Square Park and Harrah's Casino are about a 5-minute walk away. The National WWII Museum , the Ogden Museum of Southern Art and Bourbon Street are each roughly 10 minutes on foot. The French Quarter is about 15 minutes away, and the St. Charles streetcar line is steps from the door.
What are the check-in rules and parking options?
Check-in starts at 4:00 PM and check-out is by 11:00 AM. The primary guest must be over 21. Covered valet parking is available 24/7 at $55 per night plus tax, with in/out privileges. There is no free self-parking.
How do I get to the hotel from the airport, and where can I dine on site?
From Louis Armstrong New Orleans International Airport (MSY), a taxi or rideshare takes about 20-30 minutes . Just tell the driver 550 Baronne Street . On site, Commons Club serves American and Southern cuisine with live music, and a smart casual dress code applies. The Funny Library Coffee Shop pours La Colombe coffee with pastries and light bites.
Suite (Crescent City Penthouse)
How big is the Crescent City Penthouse at Virgin Hotels New Orleans, and how is it laid out?
The Crescent City Penthouse measures 874 sq. ft. and follows the hotel's two-chamber design , with a separate sleeping area and a dressing and lounge area. It is a spacious suite for two guests.
What does the Crescent City Penthouse look out on?
The suite opens onto views of the Warehouse District . The hotel sits at 550 Baronne Street in the Warehouse District/Central Business District, so you stay in the middle of the city.
How are the beds arranged and how many guests does the suite sleep?
The suite has 1 king bed and sleeps 2 guests . The bed is dressed in premium, hypo-allergenic bedding. Blackout drapes and turndown service add to the comfort.
What is the bathroom like in the Crescent City Penthouse?
The private bathroom has a bathtub or shower with a rainfall showerhead . It also has bathrobes, free toiletries including shampoo and soap, and a hair dryer.
What in-room amenities come with the suite?
You get a 55-inch smart TV with cable channels , a coffee and tea maker with an electric kettle , a minibar, a mini-fridge and a wet bar. Champagne service is offered in the suite. Room service runs on limited hours with a late-night menu, and free WiFi covers the whole property.
Does the suite have accessibility features?
Yes. The suite has Braille and raised signage, lever door handles, and doorbell and phone notification . Closed-captioned TV is also provided.
What can I walk to from Virgin Hotels New Orleans?
The hotel is steps from the St. Charles streetcar line and about a 15-minute walk from the French Quarter. Bourbon Street is within a 10-minute walk. Lafayette Square Park and Harrah's Casino are each about 5 minutes away on foot. The National WWII Museum and the Ogden Museum of Southern Art are each roughly a 10-minute walk.
What is there to enjoy on site during a stay?
The Pool Club is on the 13th floor and has an outdoor rooftop pool heated to 84°F, plus a bar and terrace with skyline views. Swimming for hotel guests runs daily until 8pm. Commons Club serves American and Southern cuisine with live music. The Funny Library Coffee Shop pours La Colombe coffee on the ground floor. The fitness room is complimentary and open 24/7 with your room key.
What should I know about arrival, parking and booking?
Check-in starts at 4:00 PM and check-out is by 11:00 AM. The front desk is staffed 24/7. The primary guest must be over 21 . Valet parking is $55 per night plus tax, and there is no self-parking. From Louis Armstrong New Orleans International Airport (MSY), a taxi or rideshare to 550 Baronne Street takes about 20-30 minutes.
Food & drink
10Is breakfast included at Virgin Hotels New Orleans?
No — Virgin Hotels New Orleans is not all-inclusive and breakfast is not automatically included with room rates.
Where can I get breakfast at Virgin Hotels New Orleans?
Commons Club serves breakfast on weekdays and Funny Library offers coffee, pastries and light breakfast items on the ground floor.
What are Commons Club hours at Virgin Hotels New Orleans?
Commons Club serves breakfast Monday–Friday 7am–11am, lunch Monday–Friday 11am–2pm, dinner daily 5pm–10pm, and weekend brunch Saturday–Sunday 7am–2pm.
Can I make dinner reservations at Commons Club in Virgin Hotels New Orleans?
Yes — Commons Club accepts reservations via OpenTable and reservations are highly encouraged.
Does Virgin Hotels New Orleans offer room service or in-room dining?
The provided facts do not specify a room-service or in-room dining program, so please contact the hotel directly to confirm current in-room dining options.
What type of cuisine does Commons Club at Virgin Hotels New Orleans serve?
Commons Club serves contemporary American cuisine with Southern influences and Mediterranean touches, often paired with live music.
Is there a coffee shop at Virgin Hotels New Orleans?
Yes — Funny Library Coffee Shop on the ground floor serves La Colombe coffee, pastries, light bites and hot and cold drinks.
Does Virgin Hotels New Orleans offer private dining or event catering?
Yes — Commons Club offers a Private Dining Room for small groups and catering for receptions is coordinated through the hotel's event sales team.
Are there dress code rules for dining at Virgin Hotels New Orleans?
Commons Club follows a smart-casual dress code, and The Pool Club follows a casual-chic dress code.
How much does breakfast typically cost at Virgin Hotels New Orleans?
Cooked-to-order breakfast is not included in the room rate and has been reported to cost roughly $15–$25 per person; exact prices may vary.
Spa & wellness
8Does Virgin Hotels New Orleans have an on-site spa?
No — Virgin Hotels New Orleans does not operate an on-site spa or sauna.
Are there wellness or relaxation options at Virgin Hotels New Orleans?
Yes — guests can use the 24/7 complimentary fitness center and relax on the 13th-floor rooftop Pool Club and terrace.
Is there a sauna or steam room at Virgin Hotels New Orleans?
No — the hotel does not have a sauna or steam room.
Can I get massage or spa treatments arranged through Virgin Hotels New Orleans?
The available facts do not list on-site spa treatments; contact the hotel concierge for recommendations or off-site providers.
Is the fitness center at Virgin Hotels New Orleans open 24/7?
Yes — the fitness room is complimentary, accessible 24/7 with a room key, and features Technogym equipment.
Is the fitness center at Virgin Hotels New Orleans wheelchair accessible?
Yes — the fitness center layout is described as wheelchair-accessible.
Can non-hotel guests use the fitness center at Virgin Hotels New Orleans?
The facts state the fitness center is accessible with a room key; they do not confirm public access for non-guests, so contact the hotel for non-guest policies.
Does Virgin Hotels New Orleans offer wellness packages?
There is no information in the provided facts about packaged wellness offerings; please contact the hotel to ask about current packages or third-party providers.
Pools & on site
9Does Virgin Hotels New Orleans have a pool?
Yes — there is a heated outdoor rooftop pool on the 13th floor at Virgin Hotels New Orleans.
What are the Pool Club swimming hours at Virgin Hotels New Orleans?
Swimming is available daily from 10am until 8pm for hotel guests, day-pass holders and VIP reservations.
Is the rooftop pool at Virgin Hotels New Orleans heated?
Yes — the rooftop pool is heated to 84 degrees Fahrenheit.
Can non-hotel guests access the Pool Club at Virgin Hotels New Orleans?
Yes — non-hotel guests may access the rooftop bar beginning at 3pm daily, but non-hotel guests must be 21 or older to enter the Pool Club and day-pass access is restricted to adults.
Are day passes available for the Virgin Hotels New Orleans rooftop pool?
Yes — day passes have been offered for non-hotel guests; past reports listed weekday and weekend pricing and specific pool-hour access, but availability and rates can change, so confirm with the hotel.
Is there a dress code at The Pool Club at Virgin Hotels New Orleans?
The Pool Club's dress code is described as casual chic, and swimsuit rules differ for daytime swimming versus rooftop-night access.
Can children use the rooftop pool at Virgin Hotels New Orleans?
The hotel welcomes families but non-hotel-guest access to the Pool Club is restricted to guests 21 and older; the policy for child use of the pool during hotel-guest hours is not fully specified in the facts, so call the hotel to confirm.
Does The Pool Club at Virgin Hotels New Orleans serve food and drinks?
Yes — The Pool Club serves cocktails, beer, wine and light bites with terrace seating and bar access.
How do I reserve pool seating or a cabana at Virgin Hotels New Orleans?
Reservations for Pool Club seating or VIP sofas can be requested through the hotel's 'Life of the Party' coordinator; contact the hotel to check availability and any associated fees.
Weather & seasons
8When is the best time to visit Virgin Hotels New Orleans for mild weather?
October is frequently recommended for pleasant daytime temperatures and lower rainfall, making it a popular month to visit New Orleans.
What is New Orleans weather like in spring when staying at Virgin Hotels New Orleans?
Spring (March–May) brings balmy, pleasant days with warming temperatures and rising humidity as the season progresses.
How hot does it get in summer near Virgin Hotels New Orleans?
Summers are hot and humid in New Orleans, with August highs commonly near the low 90s°F and frequent afternoon thunderstorms.
Is hurricane season a concern when booking Virgin Hotels New Orleans?
Atlantic hurricane season runs June 1 through November 30, with the statistical peak in August and September, so it is a seasonal consideration for travel plans.
What is fall like around Virgin Hotels New Orleans?
Fall, especially September–October, is generally drier with reduced rainfall and is considered a good time to visit for outdoor activities.
How is winter weather in New Orleans when staying at Virgin Hotels New Orleans?
Winters are mostly mild with only occasional cold days, and the season includes holiday events and Carnival-related activities.
Are there shoulder seasons for fewer crowds at Virgin Hotels New Orleans?
October through January is commonly cited as a shoulder season with cooler temperatures and thinner crowds compared with spring peak season.
Does weather affect Pool Club access at Virgin Hotels New Orleans?
The Pool Club is an outdoor rooftop venue; severe weather or storms may affect pool and terrace access, so check with the hotel for same-day updates.
Getting there & around
11Where is Virgin Hotels New Orleans located?
Virgin Hotels New Orleans is at 550 Baronne St, in the Warehouse District/Central Business District of New Orleans.
What is the nearest airport and how do I get to Virgin Hotels New Orleans from there?
The nearest airport is Louis Armstrong New Orleans International Airport (MSY); most guests use taxi, rideshare, or car service and simply tell the driver to go to 550 Baronne Street for a quick downtown ride.
Is there public transport from the airport to downtown near Virgin Hotels New Orleans?
Yes—the RTA Airport Express bus runs from MSY to downtown stops on Poydras Street, and the JET Veterans E1 bus also connects MSY with downtown; fares and travel times vary by service.
What are the check-in and check-out times at Virgin Hotels New Orleans?
Check-in begins at 4:00 PM with a check-in window that runs until midnight; check-out is by 11:00 AM.
Is there a minimum age to check in at Virgin Hotels New Orleans?
Yes, the primary reservation holder and person checking in must be at least 21 years old.
Is parking available at Virgin Hotels New Orleans?
The hotel offers 24/7 covered valet parking through the front driveway; there is no free self-parking option and overnight valet is priced at $55 per night plus tax.
Does Virgin Hotels New Orleans offer Wi-Fi and is it free?
Yes, the hotel provides complimentary Wi-Fi throughout the property with no extra charge for bandwidth.
What are the nearest attractions within walking distance of Virgin Hotels New Orleans?
The hotel is within easy walking distance of Lafayette Square and Immaculate Conception Church (about 5 minutes), Canal Street and Bourbon Street (about 10 minutes), and the National WWII Museum (roughly a 10-minute walk).
Is Virgin Hotels New Orleans pet-friendly and are there fees?
Yes, the hotel is pet-friendly, allowing up to two pets per room for a one-time non-refundable $100 pet fee, and the hotel provides dog beds, bowls, and a Virgin-branded bandana.
Does Virgin Hotels New Orleans have a fitness center and is it included?
Yes, the property has a complimentary 24-hour fitness center accessible with a room key and outfitted with Technogym equipment.
Is the rooftop pool at Virgin Hotels New Orleans open to non-guests?
The Pool Club rooftop bar is open to the public starting at 3pm daily, but non-hotel guests must be 21 or older to enter the Pool Club and rooftop areas.
Things to do
9Can I swim at the pool at Virgin Hotels New Orleans?
Yes—the hotel has a heated outdoor rooftop pool on the 13th floor that is open daily for hotel guests, with swimming hours ending at 8pm.
What dining options are available on-site at Virgin Hotels New Orleans?
On-site options include Commons Club for breakfast, lunch, brunch and dinner, The Pool Club rooftop bar for cocktails and light bites, and Funny Library coffee shop for coffee and pastries.
Are there nightlife or live music options at the hotel?
Commons Club hosts live music in a lively setting, and The Pool Club offers rooftop drinks and evening atmosphere—specific performances and events vary, so check the hotel's schedule.
What nearby museums and cultural sites can I visit from Virgin Hotels New Orleans?
The National WWII Museum and the Ogden Museum of Southern Art are both within a short walk, and the French Quarter and Bourbon Street are also walkable from the hotel.
Can the hotel help arrange tours like swamp trips or plantation visits?
Yes, the 24/7 front desk and concierge can assist with local recommendations, tickets, and tours, including popular swamp tours and plantation day trips.
How close is Virgin Hotels New Orleans to the St. Charles streetcar?
The St. Charles streetcar line runs just steps from the hotel's front door, making it an easy option for exploring Uptown and other parts of the city.
Is the rooftop Pool Club open for daytime lounging and evening drinks?
Yes—The Pool Club serves cocktails, beer, wine and light bites, with rooftop bar hours and pool swimming hours that differ; the rooftop bar is open later on weekends and public access begins at 3pm daily.
Are there shopping and dining districts within walking distance of the hotel?
Yes—the Warehouse District, French Quarter, and Canal Street areas with shops and restaurants are all within easy walking distance from the hotel.
Does Virgin Hotels New Orleans offer relaxation or spa services on-site?
No—the hotel does not have an on-site spa or sauna, but guests can relax at the rooftop Pool Club or use the 24/7 fitness center.
Weddings & celebrations
9Does Virgin Hotels New Orleans host weddings and private events?
Yes, the hotel offers dedicated wedding services, multiple event spaces, and an events sales team to coordinate celebrations and receptions.
What wedding venues are available at Virgin Hotels New Orleans?
Available spaces include Dreamboat (a rooftop-adjacent indoor event space), The Manor ballroom, Commons Club Private Dining Room, and several smaller meeting rooms and terraces.
What is the capacity of the Dreamboat venue at Virgin Hotels New Orleans?
Dreamboat can accommodate events ranging from as few as 15 guests up to about 150 guests.
What sizes and capacities does The Manor at Virgin Hotels New Orleans offer?
The Manor is listed at about 1,860 square feet and can be divided into smaller rooms; published capacity figures vary by configuration, so discuss your specific needs with the events team.
Does Virgin Hotels New Orleans offer wedding packages?
Yes, the hotel offers customizable wedding packages that can include exclusive use of event spaces, a champagne toast, and optional blocks of guest chambers.
How much does a wedding at Virgin Hotels New Orleans typically cost?
Third-party event listings show a typical wedding price range of roughly $5,000 to $12,000 depending on guest count, venue choice, and package inclusions.
Can I block guest rooms for my wedding party at Virgin Hotels New Orleans?
Yes—select wedding packages can include a complimentary block of guest chambers, and the events team can help manage room blocks and reservations.
Is Virgin Hotels New Orleans accessible for guests with mobility needs during events?
Yes, the property offers accessibility features including a wheelchair-accessible path to elevators, an accessible registration desk, and a wheelchair-accessible pool.
Who handles catering for wedding receptions at Virgin Hotels New Orleans?
Catering for receptions and plated or buffet events is arranged through Commons Club and the hotel's outlet sales manager, who coordinates menus and contracts.
Booking & prices
9How do I make a reservation at Virgin Hotels New Orleans?
You can reserve rooms directly with the hotel or through third-party sites; BookResorts agents are also available 24/7 at +1 (888) 605-1350 to assist with bookings.
Are meals included in the room rate at Virgin Hotels New Orleans?
No—Virgin Hotels New Orleans is not an all-inclusive property and room rates do not automatically include meals or drinks.
Is breakfast included at Virgin Hotels New Orleans?
Breakfast is not automatically included; cooked-to-order breakfast is available for an additional charge, with published approximate prices around $15–$25 per person.
What room types are available at Virgin Hotels New Orleans?
The hotel offers 238 Chambers across several types including Room, 1 King Bed (Chamber); Room, 2 Queen Beds (Chamber); Room, City View (Rooftop Chamber); multiple Grand Suite and Penthouse options, and named suites like Richard's Flat and Crescent City Penthouse.
Does Virgin Hotels New Orleans charge a pet fee and what does it cover?
Yes, there is a one-time non-refundable $100 pet fee per stay that covers amenities such as dog beds, food/water bowls, and a Virgin-branded bandana; up to two pets are allowed per room.
What payment methods does Virgin Hotels New Orleans accept?
The hotel accepts major credit cards including Mastercard, Visa, American Express, Discover, Diners Club, and JCB, and also accepts cash.
Is valet parking included with a room reservation?
No—valet parking is available for registered guests at a published rate of $55 per night plus tax and includes in/out privileges.
Does Virgin Hotels New Orleans offer free Wi‑Fi for booked guests?
Yes—complimentary Wi‑Fi is included for guests throughout the property with no extra bandwidth charges.
What are the pool day-pass options and hours for non-hotel guests?
Non-hotel guests can purchase day passes for Pool Club access (published day-pass pricing and availability vary by source; typical reported weekday and weekend prices have been $30 and $50 respectively), with non-guest rooftop bar access starting at 3pm and swimming hours for day-pass holders generally during daytime pool hours.
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